Voice Magic Queen | Books, Plants & Magic Inc.
Effective Date: October 30, 2026
Welcome to Voice Magic Queen!
These Terms & Conditions outline the guidelines, policies, and responsibilities associated with using our website and participating in our services.
By accessing www.voicemagicqueen.com, booking a session, purchasing a program, or using our services, you agree to the applicable terms outlined below.
We encourage you to read these terms carefully before making a purchase or booking a session.
About Us
Voice Magic Queen is operated by Books, Plants & Magic Inc., a business based in Montreal, Quebec, Canada.
We offer services and educational resources focused on self-expression, communication, nervous system education, voice activation, and personal development.
Our offerings may include:
- Individual and group coaching sessions
- Self-expression and voice activation sessions
- Sound healing experiences and sound baths
- Nervous system education and emotional regulation practices
- Online programs, workshops, and courses
- Digital resources and educational materials
Services are primarily offered online, with select in-person experiences available when specified.
Nature of Our Services
Our services are intended to support personal growth, self-awareness, self-expression, emotional well-being, and the development of communication skills.
Our approach may incorporate nervous system education, somatic practices, subconscious exploration, parts work, guided exercises, sound healing, and voice-based techniques.
We do not diagnose, treat, or cure medical or psychological conditions through our coaching or sound healing services.
Participants are encouraged to consult qualified healthcare professionals regarding any physical or mental health concerns.
Participation in our services is voluntary. You are encouraged to communicate your needs, limitations, and comfort levels throughout your experience.
We do not diagnose, treat, or cure medical or psychological conditions through our coaching or sound healing services.
Participants are encouraged to consult qualified healthcare professionals regarding any physical or mental health concerns.
Participation in our services is voluntary. You are encouraged to communicate your needs, limitations, and comfort levels throughout your experience.
Bookings & Appointments
Appointments may be scheduled through our website, an online booking platform, or direct communication.
Upon booking, you will receive confirmation of your appointment, including relevant details and instructions for attending.
- Providing accurate contact and booking information.
- Arriving on time for scheduled sessions.
- Ensuring a stable internet connection and suitable environment for online appointments.
- Communicating any accessibility needs or relevant concerns before participating.
If we need to reschedule or cancel an appointment, we will notify you as soon as reasonably possible and offer an alternative appointment or an appropriate refund.
Cancellation & Rescheduling Policy
We understand that unexpected circumstances can arise and aim to provide a respectful and flexible experience for our clients.
We request a minimum of 24 hours' notice when cancelling or rescheduling an individual appointment.
To cancel or reschedule, please contact us at [email protected].
Requests made with at least 24 hours' notice will generally be accommodated without an additional rescheduling fee.
For cancellations made with less than 24 hours' notice or missed appointments, rescheduling and any applicable fees will be determined according to the booking agreement and applicable law.
Group events, workshops, and programs may have separate cancellation terms, which will be communicated before registration.
Nothing in this policy limits any cancellation or refund rights provided by applicable consumer protection legislation.
Payments & Payment Plans
Prices for our services, programs, and digital products are communicated through our website, booking platform, invoices, or written agreements.
All applicable charges, taxes, and payment conditions will be disclosed before purchase.
Depending on the service or program, clients may have the option to pay in full or through an agreed payment plan.
Payment arrangements, including the timing of any advance payments, will comply with applicable consumer protection requirements.
Where permitted by law and the applicable agreement, access to future services may be paused while an overdue payment is resolved.
Results & Personal Outcomes
We are committed to providing thoughtful, professional, and supportive experiences.
However, personal development is an individual process, and results may vary based on personal circumstances, participation, and other factors.
We do not guarantee specific emotional, psychological, physical, professional, or personal outcomes.
Any testimonials or client experiences shared on our website represent individual experiences and should not be interpreted as guarantees of similar results.
Confidentiality & Group Participation
We respect the personal information and experiences shared during our sessions.
Information shared in individual coaching sessions will be handled with care and in accordance with our Privacy Policy and applicable privacy laws.
Confidentiality may be subject to legal obligations, including situations where disclosure is required by law.
For group programs, workshops, and events, participants are expected to respect the privacy of others and refrain from sharing personal information or experiences disclosed by fellow participants without permission.
Although we encourage a respectful and confidential group environment, we cannot guarantee the conduct or confidentiality of other participants.
Recording sessions or sharing another participant's personal information without appropriate consent is prohibited.
Intellectual Property
All original content created by Books, Plants & Magic Inc. and made available through Voice Magic Queen is protected by applicable intellectual property laws.
- Website copy and educational content
- Coaching materials and program frameworks
- Worksheets, exercises, and guided practices
- Audio and video recordings
- Digital courses, workshops, and resources
- Original creative materials and branding
Unless otherwise stated, purchased educational resources are provided for personal, non-commercial use.
Content may not be copied, reproduced, redistributed, sold, published, or used commercially without prior written permission, except as permitted by law.
Purchasing a service or digital product does not transfer ownership of the underlying intellectual property.
Online Sessions & Technology
Our online services may be delivered through third-party platforms such as video conferencing, scheduling, payment processing, or course-hosting services.
While we take reasonable steps to provide a reliable experience, we cannot guarantee uninterrupted access to third-party technology.
Clients are responsible for ensuring they have the necessary equipment and internet connection to participate.
If a significant technical issue prevents a scheduled session from taking place, we will work with the client to arrange an appropriate solution, such as rescheduling or a refund where applicable.
Third-party platforms may operate under their own terms and privacy policies.
Privacy & Personal Information
We are committed to respecting your privacy and handling personal information responsibly.
Information collected through our website, booking forms, purchases, and communications may include contact information, booking details, payment-related information, and information voluntarily shared in connection with our services.
Personal information will be collected, used, retained, and disclosed in accordance with applicable privacy legislation and our separate Privacy Policy.
For more information about how we handle personal information and how to exercise your privacy rights, please consult our Privacy Policy.
Privacy Policy: [Insert link to Privacy Policy]
Website Content & External Links
The information provided on our website is intended for general educational and informational purposes.
We make reasonable efforts to ensure that our content is accurate and up to date, but information may change over time.
Our website may contain links to third-party websites, resources, or services.
We are not responsible for the content, availability, or privacy practices of external websites that we do not operate.
Limitation of Liability
To the extent permitted by applicable law, Books, Plants & Magic Inc. is not responsible for losses arising from circumstances outside its reasonable control.
Clients acknowledge that participation in coaching, educational programs, and experiential activities involves individual choices and experiences.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including rights and protections provided under applicable Quebec consumer protection and civil laws.
Changes to Services & Terms
We may update our website, services, pricing, and Terms & Conditions periodically.
Any updates to these Terms & Conditions will be reflected on this page, along with a revised effective date.
Changes will apply prospectively and will not alter existing contractual rights or obligations without the agreement or legal authority required by applicable law.
We encourage visitors to review this page periodically.
Governing Law
These Terms & Conditions are governed by the applicable laws of Quebec and Canada, subject to any mandatory consumer protection laws that apply based on a client's place of residence.
Nothing in these terms restricts a consumer's right to seek remedies or bring proceedings in a jurisdiction where applicable law permits them to do so.
Contact Information
If you have questions about these Terms & Conditions, our services, or your booking, please contact us.
Books, Plants & Magic Inc.
Operating as Voice Magic Queen
Montreal, Quebec, Canada
Website: www.voicemagicqueen.com
Email: [email protected]
We appreciate your trust and look forward to supporting you on your journey toward greater self-expression, confidence, and connection.
Last Updated: October 30, 2026
Terms & Conditions
Privacy Policy
Voice Magic Queen | Books, Plants & Magic Inc.
Effective Date: October 30, 2026
At Voice Magic Queen, your privacy matters.
We understand that sharing personal information, particularly when it relates to your experiences, emotions, and personal development, requires trust.
We are committed to respecting your privacy, protecting your personal information, and being transparent about how your information is collected, used, and stored.
This Privacy Policy explains how Books, Plants & Magic Inc., operating as Voice Magic Queen, handles personal information when you visit our website, book a session, participate in our programs, or communicate with us.
By using our website or services, you acknowledge that you have been informed of the practices described in this policy. Where consent is required by law, we will request it separately and appropriately.
Who We Are
Voice Magic Queen is operated by Books, Plants & Magic Inc., based in Montreal, Quebec, Canada.
We provide coaching, nervous system education, self-expression sessions, voice activation, sound healing, workshops, and online programs.
Website: www.voicemagicqueen.com
Email: [email protected]
For questions about your personal information, please contact our Privacy Officer using the contact information provided in Section 15.
Information We Collect
Personal and Contact Information
- Name
- Email address
- Telephone number, if provided
- Billing information
- Information submitted through contact or booking forms
- Appointment dates and times
- Services or programs purchased
- Payment status and transaction records
- Relevant booking preferences and communications
Payments may be processed through secure third-party payment providers. We do not require clients to provide full payment card details directly through ordinary email communications.
When participating in coaching, voice activation, or sound healing sessions, you may voluntarily share information relating to:
- Personal experiences and goals
- Emotional well-being
- Communication challenges
- Relationships and personal development
- Nervous system experiences
- Other personal circumstances relevant to your participation
Some of this information may be considered sensitive personal information under applicable privacy laws.
We aim to collect only the information reasonably necessary to provide our services and will seek express consent where required for sensitive information.
Depending on the technologies used on our website, certain technical information may be collected, such as:
- IP address
- Browser and device information
- Pages visited
- Website interactions
- Cookies and similar technologies
Further information about these technologies is provided in Section 8.
How We Use Your Information
These purposes may include:
- Responding to inquiries and messages
- Scheduling and managing appointments
- Delivering coaching sessions, workshops, and programs
- Processing payments and maintaining transaction records
- Communicating important information about booked services
- Providing requested educational materials and resources
- Maintaining appropriate client records
- Improving the functionality and accessibility of our website
- Complying with applicable legal obligations
We may also send newsletters, educational content, or promotional communications when you have provided the consent required by applicable law.
We do not use sensitive information shared during coaching sessions for advertising or promotional purposes without obtaining the necessary separate consent.
Consent & Your Choices
We respect your right to make informed decisions about your personal information.
Where required by law, we will obtain your consent before collecting, using, or disclosing personal information.
When collecting sensitive personal information, we will seek express consent where legally required.
You may withdraw your consent to certain uses or disclosures of your personal information, subject to applicable legal or contractual restrictions.
Withdrawing consent may affect our ability to provide a service when the information is necessary for that service.
To withdraw consent or discuss your privacy preferences, contact us at [email protected].
Confidentiality of Coaching Sessions
We recognize that coaching and personal development sessions may involve sensitive conversations.
We take reasonable measures to protect the confidentiality of information shared during individual sessions.
Personal information is accessed only by authorized individuals who require it for legitimate business purposes.
We do not publicly share your personal experiences, identity, or session information without appropriate consent, unless disclosure is required or otherwise permitted by law.
Group Sessions and Workshops
Participants in group experiences are encouraged to respect the privacy of others.
However, we cannot guarantee the confidentiality of information disclosed to other group participants.
We encourage participants to share only what they feel comfortable sharing in a group setting.
Session Recordings
Sessions will not be recorded by Voice Magic Queen without appropriate notice and consent.
If recording is proposed, we will explain its purpose, how the recording will be used, who may access it, and how long it will be retained.
Participation in recordings intended for promotional or public distribution will require separate authorization.
Sharing Information With Third Parties
These may include:
- Website hosting providers
- Appointment scheduling platforms
- Video conferencing services
- Payment processors
- Email communication platforms
- Digital course or program platforms
- Website analytics providers
Personal information will be shared with these providers only as necessary for legitimate and disclosed purposes, or as otherwise permitted by law.
We do not sell personal information to advertisers or data brokers.
We may also disclose personal information when required or authorized by applicable law.
International Data Processing
When personal information is communicated outside Quebec, we will comply with applicable legal requirements, including conducting any required privacy impact assessment and implementing appropriate contractual or other safeguards.
Where applicable, we will inform you that your information may be communicated outside Quebec.
Cookies & Website Analytics
We want clients to feel informed and confident before committing to our services.
Refund requests made before services begin will generally be accommodated, subject to the nature of the purchase, any clearly disclosed applicable conditions, and consumer protection legislation.
For individual sessions, clients may request a refund before the scheduled session begins. Our 24-hour cancellation policy may apply where legally permitted.
For multi-session packages, coaching programs, and workshops, cancellation and refund arrangements will be outlined before purchase.
If a client chooses to discontinue a program after it has begun, any refund or amount payable will be determined according to the services already provided, the applicable agreement, and relevant consumer protection laws.
For digital products or immediately accessible educational materials, applicable refund conditions will be disclosed before purchase.
Nothing in these Terms & Conditions removes or restricts any statutory right to cancel a contract or receive a refund.
Refund requests may be submitted to [email protected].
Cookies are small files stored on your device when you visit a website.
Depending on the technologies enabled, cookies may support:
- Essential website functionality
- Website performance and analytics
- Remembering user preferences
- Marketing or advertising features, where applicable
You may also be able to manage certain cookie preferences through your browser or the consent controls provided on our website.
The specific cookies and tracking technologies used will depend on our website configuration.
Some sessions may involve emotional exploration, breath awareness, movement, vocal expression, or guided reflective exercises.
Participants are encouraged to work within their comfort levels and inform the facilitator if they experience discomfort.
We reserve the right to modify or discontinue an exercise when appropriate for participant safety.
How We Protect Your Information
These measures are selected according to the sensitivity of the information and the risks associated with its processing.
Access to personal information is restricted to individuals and service providers who require it for authorized purposes.
Although we take privacy and security seriously, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
If a privacy incident occurs, we will assess the circumstances and take appropriate action, including notifying affected individuals and regulatory authorities when required by law.
How Long We Keep Your Information
Retention periods may vary depending on the nature of the information, the services provided, and relevant legal requirements.
When information is no longer required, we will securely destroy it or anonymize it in accordance with applicable law.
You may contact us to request information about how long particular categories of personal information are retained.
Our services are collaborative experiences that encourage self-exploration, learning, and personal development.
- The total cost and payment schedule will be communicated before enrollment.
- Clients agree to make payments according to the agreed schedule, subject to their legal rights.
- Any changes to the payment arrangement must be agreed upon in writing.
- If a payment is unsuccessful, we may contact the client to arrange an alternative payment method.
- Participation is voluntary.
- Personal experiences and outcomes vary.
- They are responsible for communicating their comfort levels and personal boundaries.
- They may choose not to participate in a particular exercise or activity.
- They are encouraged to seek additional professional support when appropriate.
Refund Policy
Client Participation & Responsibility
Privacy Officer: [Insert name or designated title of the person responsible for privacy]
Business: Books, Plants & Magic Inc.
Operating as: Voice Magic Queen
Location: Montreal, Quebec, Canada
Website: www.voicemagicqueen.com
Email: [email protected]
If you have questions, concerns, or requests relating to your personal information, please contact our Privacy Officer.
We will review privacy-related inquiries and complaints and respond in accordance with applicable privacy legislation.
If you are dissatisfied with our response, you may also contact the Commission d'accès à l'information du Québec.
Last Updated: October 30, 2026
Your Privacy Rights
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent to certain uses or disclosures.
- Request information about how your personal information is used and shared.
- Request deletion or cessation of dissemination of information in circumstances provided by law.
- Request a copy of certain computerized personal information in a structured, commonly used technological format, where the legal conditions apply.
- Submit a complaint regarding our handling of personal information.
We may need to verify your identity before processing certain requests.
We will respond within the timeframes required by applicable legislation.
Email Communications & Marketing
- Educational resources
- Workshops and events
- Coaching programs
- New services and offerings
- Relevant business updates
Unsubscribing from promotional communications does not prevent us from sending essential messages related to services you have purchased or booked.
External Websites
We are not responsible for the privacy practices of websites or services that we do not operate.
We encourage you to review the privacy policies of external platforms before sharing personal information with them.
Changes to This Privacy Policy
When changes are made, we will update the effective date and provide any additional notice required by applicable law.
We encourage visitors to review this page periodically.
